Privacy Philippines Last updated: 2026

scater Privacy Policy – How We Handle Your Data

scater takes the privacy of Filipino players seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information. We keep it straightforward so you always know where your data stands.

Your Data, Your Rights scater does not sell personal data to third parties for marketing. Data shared with payment processors and identity verification providers is limited to what is strictly necessary to complete those specific functions.

Our Privacy Commitments

Six principles that guide how scater handles player data across the Philippines

SSL Encryption

All data transmitted between your device and the scater platform is protected by SSL encryption. This covers account logins, payment entries, and any personal information submitted through the platform.

No Data Selling

scater does not sell, rent, or share your personal information with third-party marketers. Data shared with partners is limited to what is required to deliver services you have requested – nothing more.

KYC Data Security

Identity documents submitted for KYC verification are handled securely and used exclusively for account verification and fraud prevention. Documents are not retained beyond the period required for compliance.

OTP Protection

Sensitive account actions – including withdrawals and security changes – require OTP confirmation sent to your registered Philippine mobile number. This adds a direct verification layer to your account activity.

Your Right to Correct

You can request corrections to inaccurate personal data held on your scater account at any time by contacting support. Where updates affect your KYC status, additional document verification may be required.

Right to Erasure

You may request deletion of your personal data when your account is closed, subject to legal retention obligations. Transaction records required for financial compliance are retained for the period mandated by applicable regulations.

1 Introduction

This Privacy Policy describes how scater ("we", "us", "our") collects, uses, stores, and protects personal information provided by players ("you", "your") who register and use the scater online gaming platform. The policy applies to all players accessing scater from anywhere within the Philippines, including Manila, Cebu, Davao, Quezon City, and other regions.

By creating a scater account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions, which govern your use of the platform overall.

2 Data We Collect

scater collects personal data that is necessary to operate a secure online gaming platform and to comply with applicable regulations. The categories of data we collect include:

Category Examples Purpose
Registration Data Full name, date of birth, email address, Philippine mobile number Account creation and identity confirmation
KYC Documents Government-issued Philippine ID, supporting documents if requested Identity verification before withdrawals
Financial Data Bank account name, e-wallet reference details for withdrawals (in PHP) Processing deposits and withdrawals
Transaction Records Deposit amounts, withdrawal requests, bet history, game activity Account management, dispute resolution, compliance
Device & Technical Data IP address, browser type, device model, operating system, session timestamps Security monitoring, fraud detection, platform optimisation
Communication Data Support chat logs, email correspondence with scater support Customer service, dispute resolution, quality review
Cookies & Usage Data Pages visited, features used, session duration, referral source Platform improvement, personalised experience

We do not collect sensitive personal data such as political opinions, religious beliefs, or biometric data beyond what is required for standard identity verification.

3 How We Use Your Data

scater uses collected personal data strictly for purposes related to operating and improving the platform and to meeting our legal obligations. Specifically, we use your data to:

  • Create, manage, and secure your scater account
  • Verify your identity through the KYC process before processing withdrawals
  • Process deposits and withdrawals in Philippine Peso through your registered payment channels
  • Send OTP codes for account security and sensitive action confirmation
  • Detect and prevent fraud, money laundering, and unauthorised account access
  • Resolve disputes, investigate complaints, and respond to support requests
  • Comply with applicable financial, anti-money laundering, and gaming-related regulations
  • Analyse platform usage to improve features, game performance, and user experience
  • Send account-related notifications such as withdrawal confirmations and security alerts
  • Apply responsible gaming tools where account activity suggests a player may need support

scater does not use your personal data for automated profiling that produces legal or similarly significant effects without human review.

5 Data Sharing

scater does not sell or rent personal data to third-party advertisers or marketing companies. We share personal data only in the following limited circumstances:

  • Payment processors – data shared is limited to what is necessary to facilitate PHP deposits and withdrawals through local banking and e-wallet channels
  • Identity verification providers – KYC documents are shared with specialist providers solely for the purpose of verifying your identity
  • Fraud prevention services – transactional and device data may be shared with fraud detection platforms to protect all players on the platform
  • Legal and regulatory authorities – scater will disclose personal data where required by applicable law, court order, or lawful authority request
  • Service providers – technical partners such as hosting providers and support platforms who process data on our behalf under strict data processing agreements
Third-Party Wallets When you use a Philippine e-wallet such as GCash or Maya to transact on scater, the relevant e-wallet provider's own privacy policy also applies to data processed on their end. scater is not responsible for third-party data practices.

6 Data Retention

scater retains personal data for as long as your account is active and for as long as required to fulfil the purposes described in this policy. The general retention principles we follow are:

  • Account registration and KYC data is retained for the lifetime of the account and for a period after closure as required by applicable regulations
  • Financial transaction records are retained for the period required under financial record-keeping obligations
  • Support and communication records are retained for a reasonable period for dispute resolution purposes
  • Cookie and usage data is retained according to the specific cookie type and its stated lifespan

When personal data is no longer required for any lawful purpose, it is securely deleted or anonymised. You may request early deletion of certain data by contacting [email protected], subject to our legal retention obligations.

7 Security Measures

scater implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the scater platform
  • Encrypted storage for sensitive account and financial data at rest
  • OTP-based two-factor confirmation for withdrawals and account security changes
  • Access controls limiting internal data access to staff who require it for their role
  • Regular security monitoring and review of platform infrastructure
  • Fraud detection systems that flag unusual account or transaction patterns in real time

While scater maintains strong security standards, no online platform can guarantee complete immunity from security incidents. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable data protection requirements.

8 Cookies and Tracking

scater uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how players use different features. The main types of cookies used are:

  • Essential cookies – required for the platform to function, including session management and login state. These cannot be disabled without affecting core functionality.
  • Security cookies – used to detect fraud and protect accounts from unauthorised access
  • Analytics cookies – used to understand aggregated player behaviour and improve platform features. Data collected is anonymised where possible.
  • Preference cookies – used to remember your language and display preferences across sessions

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core platform features, though some personalisation functions may be affected.

9 Your Data Rights

As a player using the scater platform from the Philippines, you have rights over your personal data. You may exercise any of the following rights by contacting [email protected]:

  • Right to access – request a copy of the personal data scater holds about you
  • Right to correction – request correction of inaccurate or incomplete personal data on your account
  • Right to erasure – request deletion of personal data when it is no longer required, subject to legal retention obligations
  • Right to restrict processing – request that we limit how we use your data in certain circumstances
  • Right to data portability – request your data in a structured, commonly used format where technically feasible
  • Right to withdraw consent – withdraw consent for processing activities based on consent, at any time
  • Right to object – object to processing based on legitimate interests in certain situations

scater will respond to verified data rights requests within a reasonable timeframe. Identity verification may be required before a request is actioned to ensure data is not disclosed to the wrong person.

10 Minors

scater is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age is verified through the KYC process during account registration.

If we become aware that personal data has been submitted by or on behalf of a person under 21, that account will be closed and associated personal data deleted promptly. If you believe an underage person has registered on the platform, contact [email protected] immediately.

11 Changes to This Policy

scater may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or data handling practices. Material changes will be communicated to registered players via the email address on file or through a notice on the platform before the change takes effect.

The date shown at the top of this page reflects when the current version of the policy was last updated. Continued use of the scater platform after the effective date of an update constitutes acceptance of the revised policy.

12 Contact

If you have questions about this Privacy Policy, want to exercise a data right, or want to report a privacy concern, you can reach the scater team at:

Privacy Support [email protected] – available 24 hours a day, 7 days a week for all players across the Philippines.

For questions about account security, responsible gaming tools, or platform rules, visit the FAQ page or review our Terms and Conditions.

Common Privacy Questions

Quick answers to the data and privacy questions Filipino players ask most often

No. scater does not sell, rent, or share your personal data with third-party advertisers or marketers. Data is shared only with service providers who directly support platform operations – such as payment processors and identity verification services – and only to the extent necessary to complete those functions.

KYC verification confirms that the person requesting a withdrawal is the legitimate account holder. This protects you from unauthorised withdrawals and allows scater to comply with identity and anti-money laundering requirements. A valid Philippine government-issued ID – such as a PhilSys National ID, passport, or driver's licence – is accepted. Documents are used only for verification and are not shared with third parties beyond our identity verification provider.

Yes. You have the right to request access to the personal data scater holds on your account. Submit your request to [email protected] with enough information to verify your identity. We will respond within a reasonable timeframe with a summary of the data held and the purposes for which it is processed.

When your scater account is closed, your personal data is retained for the period required by applicable financial and regulatory obligations. Transaction records and KYC documents are typically retained for several years after account closure for compliance purposes. Data that is no longer required for any lawful purpose is securely deleted or anonymised. You can request details about retention periods by contacting [email protected].

scater uses SSL encryption for all data in transit, encrypted storage for sensitive account data, and OTP confirmation for withdrawals and security-sensitive actions. Internal access to player data is limited to staff with a clear need. Real-time fraud detection monitors for unusual account activity. If you notice anything suspicious on your account, contact [email protected] immediately.

You can request deletion of personal data that is no longer required for any lawful purpose. However, certain data – including transaction records and KYC documents – must be retained for the period required by applicable regulations and cannot be deleted on request during that period. For data that is not subject to a retention obligation, deletion requests will be actioned following identity verification. Send your request to [email protected].

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